Partnerships with major software vendors round out the Key Concepts services offerings, providing products and tools backed with industry certification that help us to maximise the value of any customer application.
The major products employed in our solutions include:
Built to work the way you do. Using familiar Microsoft applications like Outlook and Office to take advantage of the Microsoft investment your business has already made.
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Is your business software struggling to meet business requirements?
Are your people reluctant to use your core enterprise applications?
Choose your area of interest below to see why everyone gets it with Dynamics: |
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 FREE Business Software Event: "Dynamics AX2009 Launch" Click Here For Details!
In tough economic times: "Keep Sales Selling!" Use sales management software that your salespeople already use everyday...Microsoft Outlook and the web!
(Or...More time selling, Less time fighting difficult software and sales managers!)
A flexible customer relationship management (CRM) solution from 5 to 5,000 users. An Outlook and web delivered solution that provides the tools and capabilities needed to create and easily maintain a 360 degree view of your customers, support, marketing and competitors.
Microsoft Dynamics CRM helps manage data from first contact through to purchase and post-sales. Ability to link with call centre phone systems for hands free account views. With modules for:
- Sales (Leads, Contacts, Opportunities & Accounts) and customer service (cases)
- Marketing and campaign / event management
- Service scheduling / time billing
- Inventory, multiple pricelists, discount thresholds, quoting to invoicing
- Automatically triggered workflow 'alerts'
- Fully customisable templates, screen views and reporting services
Microsoft Dynamics CRM delivers a fast, flexible, and affordable solution, that is built on world standard Microsoft .Net and SQL database.
This allows painless integration with your core financial systems, or output to email, fax, website, mobile or other forms of unified communications.
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Dynamics CRM - Frequently Asked Questions
Read The Exposé On CRM; From Humble Card File To Revolutionary xRM...
Customising CRM for your business - Overview.
FREE 90 day fully functional CRM trial is available! Contact us now.
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How does Dynamics Customer Relationship Management (CRM) help business connect to their customers in real life situations? See videos: |
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Download these supporting PDF files to see if Dynamics CRM and Key Concepts can assist you in making the right sales and marketing management decision. |
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Have you outgrown your legacy or home grown Enterprise Resource Planning (ERP) system? Are your people doing their own thing because core business software is not flexible enough to meet their business requirements?
Designed for midsize and larger companies, Microsoft Dynamics AX is a flexible, multi currency, multi location enterprise resource planning (ERP) solution, with the familiar look and feel of Microsoft Office products. Under the bonnet there are modules for: Enterprise strength financials, inventory, warehouse, logistics, document management, compliance/auditing, built to compete in the demanding T1&2 markets (SAP, Oracle, IBM Systems) with the advantage of a concurrent, not named, user license agreement.
A built-in, cost-effective compliance center in Microsoft Dynamics AX 2009 helps improve
transparency into corporate governance and compliance for all stakeholders.
With core strengths in manufacturing and e-business, it also offers strong functionality for the wholesale and services industries. Packed with comprehensive features, Microsoft Dynamics AX still manages to retains the simplicity of the familiar Microsoft look-and-feel, whilst making the most of your existing Microsoft stack.
Microsoft Dynamics AX 2009 offers role center dashboards tailored to 32 different job functions,
making it easier for people to find and view specific information that is most pertinent to their job.
FREE Breakfast Session: "Dynamics AX2009 Launch" Click Here For Details!
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How does DynamicsAX Enterprise Resource Planning (ERP) help profit improvement in real life situations? See videos: |
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Download these supporting PDF files to see if Dynamics AX and Key Concepts can assist you in making the right ERP decision. |
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Automatic General Ledger to Excel financial reporting:
- Are you currently preparing your financial analysis and reports for your general ledger in Microsoft® Excel?
- Would you like to automate your Excel processes using "live" data from your GL?
Click here to see how you can save hours on monthly reporting with GL data in Excel!
Simply plugs into Excel to give you realtime live data directly from your general Ledger!
Among the industry’s most long-lived and popular families of servers, Key Concepts consultants have worked with this technology since its inception in the late 1980s. As a result we have developed wide-ranging skills a wealth of expertise across iSeries-based applications and environments including RPG, AS/SET and BPCS.
BPCS or Business Planning and Control System is one of the world’s foremost AS/400 software packages and is well-known as a leader in the ERP market. BPCS is comprised of a number of related applications which may either be implemented individually or together as a complete, end-to-end ERP solution. The application suite covers core business functions including: financials, planning, distribution, manufacturing, and system applications.
Key Concepts has extensive experience in workflow application and web development, and our certified consultants have an extremely successful history in developing process management applications for clients.
Key Concepts are able to upgrade your Lotus Notes to Microsoft based Dynamics CRM, that utilises Outlook and SQL server for superior user acceptance and scalability.
The supporting cast:
Of course, in any solution or consulting project we are likely to draw upon a vast range of additional complementary technologies. Some of these include:
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SQL Server / Reporting Services |
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Microsoft.Net |
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HTML |
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Crystal Reports |
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RPG (AS400 Programming) |
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AS/SET |
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Don't have time to find the info you need?
Simply complete the details below and we shall tailor a no obligation information pack that suits your business requirements. By registering, you shall also receive valuable toolkits to help you evaluate core business software solutions.
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Your privacy is assured. Your details will not be distributed to other 3rd parties. Your details will remain with Key Concepts for the purpose of direct communications with you. |
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(or iSeries): 
Microsoft Dynamics CRM 